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[[File:E-post från Wikipedia - 2019.jpg|thumb|When a "robot" on [[Wikipedia]] makes changes to image files, the uploader receives an email about the changes made.]]
[[File:E-post från Wikipedia - 2019.jpg|thumb|When a "robot" on [[Wikipedia]] makes changes to image files, the uploader receives an email about the changes made.]]
<!--Top-level synopsis of what it is-->
<!--Top-level synopsis of what it is-->
'''Electronic mail''' (usually shortened to '''email'''; alternatively hyphenated '''e-mail''') is a method of transmitting and receiving [[Digital media|digital messages]] using [[electronics|electronic]] devices over a [[computer network]]. It was conceived in the late–20th century as the digital version of, or counterpart to, [[mail]] (hence ''[[wikt:e-#Etymology 2|e-]] + mail''). Email is a ubiquitous and very widely used communication medium; in current use, an [[email address]] is often treated as a basic and necessary part of many processes in business, commerce, government, education, entertainment, and other spheres of daily life in most countries.
'''Electronic mail''' (usually shortened to '''email'''; alternatively hyphenated '''e-mail''') is a method of transmitting and receiving [[Digital media|digital messages]] using [[electronics|electronic]] devices over a [[computer network]]. It was conceived in the late–20th century as the digital version of, or counterpart to, [[mail]] (hence ''[[wikt:e-#Etymology 2|e-]] + mail''). Email is a ubiquitous and very widely used communication medium; in current use, an [[email address]] (commonly ''local-part'' + [[@]] + [[domain name]]) is often treated as a basic and necessary part of many processes in business, commerce, government, education, entertainment, and other spheres of daily life in most countries.


<!--Synopsis of how it works, in basic high-level terms, including asynchronous nature-->
<!--Synopsis of how it works, in basic high-level terms, including asynchronous nature-->
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{{Further|History of email#Terminology and usage}}
{{Further|History of email#Terminology and usage}}
The term ''electronic mail'' has been in use with its modern meaning since 1975, and variations of the shorter ''E-mail'' have been in use since 1979:<ref name="Oxford English Dictionary 2012">{{cite web | title=email noun earlier than 1979 | website=Oxford English Dictionary | date=2012-10-25 | url=https://public.oed.com/appeals/email/ | access-date=2020-05-14 | archive-date=April 6, 2023 | archive-url=https://web.archive.org/web/20230406100025/https://public.oed.com/appeals/email/ | url-status=live }}</ref><ref name="Ohlheiser 2015">{{cite news | last=Ohlheiser | first=Abby | title=Why the first use of the word 'e-mail' may be lost forever | newspaper=Washington Post | date=2015-07-28 | url=https://www.washingtonpost.com/news/the-intersect/wp/2015/07/28/why-the-first-use-of-the-word-e-mail-may-be-lost-forever/ | access-date=2020-05-14 | archive-date=April 7, 2023 | archive-url=https://web.archive.org/web/20230407131904/https://www.washingtonpost.com/news/the-intersect/wp/2015/07/28/why-the-first-use-of-the-word-e-mail-may-be-lost-forever/ | url-status=live }}</ref>
The term ''electronic mail'' has been in use with its modern meaning since 1975, and variations of the shorter ''E-mail'' have been in use since 1979:<ref name="Oxford English Dictionary 2012">{{cite web | title=email noun earlier than 1979 | website=Oxford English Dictionary | date=2012-10-25 | url=https://public.oed.com/appeals/email/ | access-date=2020-05-14 | archive-date=April 6, 2023 | archive-url=https://web.archive.org/web/20230406100025/https://public.oed.com/appeals/email/ | url-status=live }}</ref><ref name="Ohlheiser 2015">{{cite news | last=Ohlheiser | first=Abby | title=Why the first use of the word 'e-mail' may be lost forever | newspaper=Washington Post | date=2015-07-28 | url=https://www.washingtonpost.com/news/the-intersect/wp/2015/07/28/why-the-first-use-of-the-word-e-mail-may-be-lost-forever/ | access-date=2020-05-14 | archive-date=April 7, 2023 | archive-url=https://web.archive.org/web/20230407131904/https://www.washingtonpost.com/news/the-intersect/wp/2015/07/28/why-the-first-use-of-the-word-e-mail-may-be-lost-forever/ | url-status=live }}</ref>
 
* '''''email''''' is now the common form, and recommended by [[style guide]]s.<ref name="cmos"/><ref>{{cite web |url=https://styleguide.yahoo.com/word-list/e|title=Yahoo style guide |publisher=Styleguide.yahoo.com |archive-url=https://web.archive.org/web/20130509154006/https://styleguide.yahoo.com/word-list/e|archive-date=May 9, 2013|access-date=2014-01-09}}</ref><ref>{{cite web|url=https://www.huffingtonpost.com/2011/03/18/ap-removes-hyphen-from-em_n_837833.html |title=AP Removes Hyphen From 'Email' In Style Guide |website=[[Huffington Post]]|location=New York City|date=March 18, 2011 |url-status=live|archive-url=https://web.archive.org/web/20150512055628/https://www.huffingtonpost.com/2011/03/18/ap-removes-hyphen-from-em_n_837833.html |archive-date=May 12, 2015}}</ref> It is the form required by [[IETF]] [[Request for Comments|Requests for Comments]] (RFC) and working groups.<ref>{{cite web |url=https://www.rfc-editor.org/rfc-style-guide/terms-online.txt |publisher=IETF |title=RFC Editor Terms List|url-status=live|archive-url=https://web.archive.org/web/20131228152111/https://www.rfc-editor.org/rfc-style-guide/terms-online.txt|archive-date=2013-12-28}} This is suggested by the [https://www.rfc-editor.org/rfc-style-guide/rfc-style-manual-08.txt RFC Document Style Guide]  {{webarchive|url=https://web.archive.org/web/20150424002009/https://www.rfc-editor.org/rfc-style-guide/rfc-style-manual-08.txt |date=2015-04-24 }}</ref>  This spelling also appears in most dictionaries.<ref>{{cite web | url=https://www.askoxford.com/asktheexperts/faq/aboutspelling/email | title=What is the correct way to spell 'e' words such as 'email', 'ecommerce', 'egovernment'? | publisher=[[Oxford University Press]] | work=FAQ | access-date=4 September 2009 | author=AskOxford Language Query team | archive-url=https://web.archive.org/web/20080701194047/https://www.askoxford.com/asktheexperts/faq/aboutspelling/email?view=uk | quote=We recommend email, this is the common form | url-status=dead | archive-date=July 1, 2008}}</ref><ref>{{cite web |url=https://dictionary.reference.com/browse/email |title=Reference.com |publisher=Dictionary.reference.com |access-date=2014-01-09 |url-status=live |archive-url=https://web.archive.org/web/20131216094405/https://dictionary.reference.com/browse/email |archive-date=2013-12-16 }}</ref><ref name="cmos"/><ref>{{cite web |title=''"RFC Style Guide"'', Table of decisions on consistent use in RFC |url=https://www.rfc-editor.org/rfc-style-guide/terms-online.txt |url-status=live |archive-url=https://web.archive.org/web/20131228152111/https://www.rfc-editor.org/rfc-style-guide/terms-online.txt |archive-date=2013-12-28 |access-date=2014-01-09}}</ref>
* '''''email''''' is now the common form, and recommended by [[style guide]]s.<ref name="cmos"/><ref>{{cite web|url=https://styleguide.yahoo.com/word-list/e|title=Yahoo style guide|publisher=Styleguide.yahoo.com|archive-url=https://web.archive.org/web/20130509154006/https://styleguide.yahoo.com/word-list/e|archive-date=May 9, 2013|access-date=2014-01-09}}</ref><ref>{{cite web|url=https://www.huffingtonpost.com/2011/03/18/ap-removes-hyphen-from-em_n_837833.html|title=AP Removes Hyphen From 'Email' In Style Guide|website=[[Huffington Post]]|location=New York City|date=March 18, 2011|url-status=live|archive-url=https://web.archive.org/web/20150512055628/https://www.huffingtonpost.com/2011/03/18/ap-removes-hyphen-from-em_n_837833.html |archive-date=May 12, 2015}}</ref> It is the form required by [[IETF]] [[Request for Comments|Requests for Comments]] (RFC) and working groups.<ref>{{cite web|url=https://www.rfc-editor.org/rfc-style-guide/terms-online.txt|publisher=IETF|title=RFC Editor Terms List|url-status=live|archive-url=https://web.archive.org/web/20131228152111/https://www.rfc-editor.org/rfc-style-guide/terms-online.txt|archive-date=2013-12-28}} This is suggested by the [https://www.rfc-editor.org/rfc-style-guide/rfc-style-manual-08.txt RFC Document Style Guide]  {{webarchive|url=https://web.archive.org/web/20150424002009/https://www.rfc-editor.org/rfc-style-guide/rfc-style-manual-08.txt |date=2015-04-24 }}</ref>  This spelling also appears in most dictionaries.<ref>{{cite web | url=https://www.askoxford.com/asktheexperts/faq/aboutspelling/email | title=What is the correct way to spell 'e' words such as 'email', 'ecommerce', 'egovernment'? | publisher=[[Oxford University Press]] | work=FAQ | access-date=4 September 2009 | author=AskOxford Language Query team | archive-url=https://web.archive.org/web/20080701194047/https://www.askoxford.com/asktheexperts/faq/aboutspelling/email?view=uk | quote=We recommend email, this is the common form | url-status=dead | archive-date=July 1, 2008}}</ref><ref>{{cite web |url=https://dictionary.reference.com/browse/email |title=Reference.com |publisher=Dictionary.reference.com |access-date=2014-01-09 |url-status=live |archive-url=https://web.archive.org/web/20131216094405/https://dictionary.reference.com/browse/email |archive-date=2013-12-16 }}</ref><ref name="cmos"/><ref>{{cite web |title=''"RFC Style Guide"'', Table of decisions on consistent use in RFC |url=https://www.rfc-editor.org/rfc-style-guide/terms-online.txt |url-status=live |archive-url=https://web.archive.org/web/20131228152111/https://www.rfc-editor.org/rfc-style-guide/terms-online.txt |archive-date=2013-12-28 |access-date=2014-01-09}}</ref>
* '''''e-mail''''' was originally the form favored in edited published American English and British English writing, and was formerly preferred by some style guides.<ref name="cmos">{{cite web |title=From E-mail to Email: Is the Sky Falling? |url=https://cmosshoptalk.com/2017/10/11/from-e-mail-to-email-is-the-sky-falling/ |website=CMOS Shop Talk |publisher=[[Chicago Manual of Style]] |access-date=18 September 2024 |date=11 October 2017}}</ref>
* '''''e-mail''''' was originally the form favored in edited published American English and British English writing, and was formerly preferred by some style guides.<ref name="cmos">{{cite web |title=From E-mail to Email: Is the Sky Falling? |url=https://cmosshoptalk.com/2017/10/11/from-e-mail-to-email-is-the-sky-falling/ |website=CMOS Shop Talk |publisher=[[Chicago Manual of Style]] |access-date=18 September 2024 |date=11 October 2017}}</ref>
* '''''E-mail''''' is sometimes used.<ref>{{cite web |url=https://alt-usage-english.org/excerpts/fxhowdoy.html |title=How do you spell "e-mail"? |first1=Mark |last1=Israel |publisher=Alt-usage-english.org |access-date=2014-01-09 |url-status=live |archive-url=https://web.archive.org/web/20120403084841/https://www.alt-usage-english.org/excerpts/fxhowdoy.html |archive-date=2012-04-03 }}</ref> The original usage in June 1979 occurred in the journal ''[[Electronics (magazine)|Electronics]]'' in reference to the [[United States Postal Service]] initiative called [[E-COM]], which was developed in the late 1970s and operated in the early 1980s.<ref name="Oxford English Dictionary 2012" /><ref name="Ohlheiser 2015" />
* '''''E-mail''''' is sometimes used.<ref>{{cite web |url=https://alt-usage-english.org/excerpts/fxhowdoy.html |title=How do you spell "e-mail"? |first1=Mark |last1=Israel |publisher=Alt-usage-english.org |access-date=2014-01-09 |url-status=live |archive-url=https://web.archive.org/web/20120403084841/https://www.alt-usage-english.org/excerpts/fxhowdoy.html |archive-date=2012-04-03 }}</ref> The original usage in June 1979 occurred in the journal ''[[Electronics (magazine)|Electronics]]'' in reference to the [[United States Postal Service]] initiative called [[E-COM]], which was developed in the late 1970s and operated in the early 1980s.<ref name="Oxford English Dictionary 2012" /><ref name="Ohlheiser 2015" />
* '''''EMAIL''''' was used by [[CompuServe]] starting in April 1981, which popularized the term.<ref>{{Cite web |title=Did V.A. Shiva Ayyadurai Invent Email? |website= SIGCIS |author1=thaigh |date=2015 |url=https://www.sigcis.org/ayyadurai |access-date=2020-09-05 |archive-date=April 17, 2022 |archive-url=https://web.archive.org/web/20220417130400/https://www.sigcis.org/Ayyadurai |url-status=live }}</ref><ref>{{Cite web |last=Masnick |first=Mike |title=Laying Out All The Evidence: Shiva Ayyadurai Did Not Invent Email |url=https://www.techdirt.com/articles/20190518/23370542236/laying-out-all-evidence-shiva-ayyadurai-did-not-invent-email.shtml |access-date=2020-09-05 |website=Techdirt. |date=May 22, 2019 |archive-date=January 27, 2022 |archive-url=https://web.archive.org/web/20220127173452/https://www.techdirt.com/articles/20190518/23370542236/laying-out-all-evidence-shiva-ayyadurai-did-not-invent-email.shtml |url-status=live }}</ref>
* '''''EMAIL''''' was used by [[CompuServe]] starting in April 1981, which popularized the term.<ref>{{Cite web |title=Did V.A. Shiva Ayyadurai Invent Email? |website= SIGCIS |author1=Thomas Haigh |date=2015 |url=https://www.sigcis.org/ayyadurai |access-date=2020-09-05 |archive-date=April 17, 2022 |archive-url=https://web.archive.org/web/20220417130400/https://www.sigcis.org/Ayyadurai |url-status=live }}</ref><ref>{{Cite web |last=Masnick |first=Mike |title=Laying Out All The Evidence: Shiva Ayyadurai Did Not Invent Email |url=https://www.techdirt.com/articles/20190518/23370542236/laying-out-all-evidence-shiva-ayyadurai-did-not-invent-email.shtml |access-date=2020-09-05 |website=Techdirt. |date=May 22, 2019 |archive-date=January 27, 2022 |archive-url=https://web.archive.org/web/20220127173452/https://www.techdirt.com/articles/20190518/23370542236/laying-out-all-evidence-shiva-ayyadurai-did-not-invent-email.shtml |url-status=live }}</ref>
* '''''EMail''''' is a traditional form used in RFCs for the "Author's Address".
* '''''EMail''''' is a traditional form used in RFCs for the "Author's Address".


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  | sectionname = Mail Objects
  | sectionname = Mail Objects
  |      quote = SMTP transports a mail object.  A mail object contains an envelope and content.
  |      quote = SMTP transports a mail object.  A mail object contains an envelope and content.
  |  publisher = [[Internet Engineering Task Force|IETF]]  
  |  publisher = [[Internet Engineering Task Force|IETF]]
}}</ref> the content consists of a ''header'' and a ''body''.<ref>{{cite ietf
}}</ref> the content consists of a ''header'' and a ''body''.<ref>{{cite ietf
  |      title = Simple Mail Transfer Protocol
  |      title = Simple Mail Transfer Protocol
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* Alice or Bob may use a client connected to a corporate email system, such as [[IBM]] [[Lotus Notes]] or [[Microsoft]] [[Microsoft Exchange Server|Exchange]]. These systems often have their own internal email format and their clients typically communicate with the email server using a vendor-specific, proprietary protocol. The server sends or receives email via the Internet through the product's Internet mail gateway which also does any necessary reformatting. If Alice and Bob work for the same company, the entire transaction may happen completely within a single corporate email system.
* Alice or Bob may use a client connected to a corporate email system, such as [[IBM]] [[Lotus Notes]] or [[Microsoft]] [[Microsoft Exchange Server|Exchange]]. These systems often have their own internal email format and their clients typically communicate with the email server using a vendor-specific, proprietary protocol. The server sends or receives email via the Internet through the product's Internet mail gateway which also does any necessary reformatting. If Alice and Bob work for the same company, the entire transaction may happen completely within a single corporate email system.
* Alice may not have an MUA on her computer but instead may connect to a [[webmail]] service.
* Alice may not have an MUA on her computer but instead may connect to a [[webmail]] service.
* Alice's computer may run its own MTA, so avoiding the transfer at step 1.  
* Alice's computer may run its own MTA, so avoiding the transfer at step 1.
* Bob may pick up his email in many ways, for example logging into mx.b.org and reading it directly, or by using a webmail service.
* Bob may pick up his email in many ways, for example logging into mx.b.org and reading it directly, or by using a webmail service.
* Domains usually have several mail exchange servers so that they can continue to accept mail even if the primary is not available.
* Domains usually have several mail exchange servers so that they can continue to accept mail even if the primary is not available.
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Many MTAs used to accept messages for any recipient on the Internet and do their best to deliver them. Such MTAs are called ''[[open mail relay]]s''. This was very important in the early days of the Internet when network connections were unreliable.<ref>{{cite web|url=https://searchnetworking.techtarget.com/sDefinition/0,,sid7_gci782509,00.html |title=What is open relay? |access-date=2008-04-07 |date=2004-07-19 |work=WhatIs.com |publisher=[[Indiana University]] |archive-url=https://web.archive.org/web/20070824005337/https://searchnetworking.techtarget.com/sDefinition/0,,sid7_gci782509,00.html |archive-date=2007-08-24 }}</ref><ref>{{cite book|author=Ch Seetha Ram|title=Information Technology for Management|url=https://books.google.com/books?id=0bHAGrUxqRsC&pg=PA164|year=2010|publisher=Deep & Deep Publications|isbn=978-81-8450-267-1|page=164}}</ref>  However, this mechanism proved to be exploitable by originators of [[email spam|unsolicited bulk email]] and as a consequence open mail relays have become rare,<ref>{{cite web|url=https://www.imc.org/ube-relay.html |title=Allowing Relaying in SMTP: A Series of Surveys |access-date=2008-04-13 |last=Hoffman |first=Paul |date=2002-08-20 |work=IMC Reports |publisher=[[Internet Mail Consortium]] |archive-url=https://web.archive.org/web/20070118121843/https://www.imc.org/ube-relay.html |archive-date=2007-01-18 }}</ref> and many MTAs do not accept messages from open mail relays.
Many MTAs used to accept messages for any recipient on the Internet and do their best to deliver them. Such MTAs are called ''[[open mail relay]]s''. This was very important in the early days of the Internet when network connections were unreliable.<ref>{{cite web|url=https://searchnetworking.techtarget.com/sDefinition/0,,sid7_gci782509,00.html |title=What is open relay? |access-date=2008-04-07 |date=2004-07-19 |work=WhatIs.com |publisher=[[Indiana University]] |archive-url=https://web.archive.org/web/20070824005337/https://searchnetworking.techtarget.com/sDefinition/0,,sid7_gci782509,00.html |archive-date=2007-08-24 }}</ref><ref>{{cite book|author=Ch Seetha Ram|title=Information Technology for Management|url=https://books.google.com/books?id=0bHAGrUxqRsC&pg=PA164|year=2010|publisher=Deep & Deep Publications|isbn=978-81-8450-267-1|page=164}}</ref>  However, this mechanism proved to be exploitable by originators of [[email spam|unsolicited bulk email]] and as a consequence open mail relays have become rare,<ref>{{cite web|url=https://www.imc.org/ube-relay.html |title=Allowing Relaying in SMTP: A Series of Surveys |access-date=2008-04-13 |last=Hoffman |first=Paul |date=2002-08-20 |work=IMC Reports |publisher=[[Internet Mail Consortium]] |archive-url=https://web.archive.org/web/20070118121843/https://www.imc.org/ube-relay.html |archive-date=2007-01-18 }}</ref> and many MTAs do not accept messages from open mail relays.


Email pre-dates [[instant messaging]], and transmission favors reliability over speed, in order to be able to cope with unreliable network links and busy servers (more common in the early days of the Internet). Reasons for slower delivery include:<ref name="luxsci">[https://luxsci.com/blog/why-email-is-not-instantaneous-and-not-supposed-to-be.html Why Email is Not Instantaneous and Not Supposed to Be]</ref>
Email pre-dates [[instant messaging]], and transmission favors reliability over speed, in order to be able to cope with unreliable network links and busy servers (more common in the early days of the Internet). Reasons for slower delivery include:<ref name="luxsci">{{Cite web|url=https://luxsci.com/blog/why-email-is-not-instantaneous-and-not-supposed-to-be.html|title=Why Email is Not Instantaneous -- and Not Supposed to Be|date=October 15, 2013}}</ref>
* Messages going to a large number of recipients require more processing
* Messages going to a large number of recipients require more processing
* Large messages (e.g. with large attachments) require more time to transmit over the network
* Large messages (e.g. with large attachments) require more time to transmit over the network
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| date = October 2008
| date = October 2008
| author = J. Klensin
| author = J. Klensin
| section = 2.3.1  
| section = 2.3.1
| sectionname = Mail Objects
| sectionname = Mail Objects
| quote = SMTP transports a mail object.  A mail object contains an envelope and content. ... The SMTP content is sent in the SMTP DATA protocol unit, and has two parts: the header section and the body.
| quote = SMTP transports a mail object.  A mail object contains an envelope and content. ... The SMTP content is sent in the SMTP DATA protocol unit, and has two parts: the header section and the body.
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| date = July 2009
| date = July 2009
| author = D. Crocker
| author = D. Crocker
| section = 4.1  
| section = 4.1
| sectionname = Message Data
| sectionname = Message Data
| quote = A message comprises a transit-handling envelope and the message content.  The envelope contains information used by the MHS.  The content is divided into a structured header and the body.
| quote = A message comprises a transit-handling envelope and the message content.  The envelope contains information used by the MHS.  The content is divided into a structured header and the body.
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RFC 3864 describes registration procedures for message header fields at the [[Internet Assigned Numbers Authority|IANA]]; it provides for [https://www.iana.org/assignments/message-headers/perm-headers.html permanent] and [https://www.iana.org/assignments/message-headers/prov-headers.html provisional] field names, including also fields defined for MIME, netnews, and HTTP, and referencing relevant RFCs. Common header fields for email include:{{ref RFC|5064}}
RFC 3864 describes registration procedures for message header fields at the [[Internet Assigned Numbers Authority|IANA]]; it provides for [https://www.iana.org/assignments/message-headers/perm-headers.html permanent] and [https://www.iana.org/assignments/message-headers/prov-headers.html provisional] field names, including also fields defined for MIME, netnews, and HTTP, and referencing relevant RFCs. Common header fields for email include:{{ref RFC|5064}}
* ''To'': The email address(es), and optionally name(s) of the message's recipient(s). Indicates primary recipients (multiple allowed), for secondary recipients see Cc: and Bcc: below.
* ''To'': The email address(es), and optionally name(s) of the message's recipient(s). Indicates primary recipients (multiple allowed), for secondary recipients see Cc: and Bcc: below.
* ''Subject'': A brief summary of the topic of the message. [[E-mail subject abbreviations|Certain abbreviations]] are commonly used in the subject, including [[E-mail subject abbreviations|"RE:" and "FW:"]].
* ''Subject'': A brief summary of the topic of the message. [[E-mail subject abbreviations|Certain abbreviations]] are commonly used in the subject, including [[E-mail subject abbreviations|"RE:" and "FW:"]].
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  |        rfc = 1733
  |        rfc = 1733
  |      title = DISTRIBUTED ELECTRONIC MAIL MODELS IN IMAP4
  |      title = DISTRIBUTED ELECTRONIC MAIL MODELS IN IMAP4
  |    section = 4.5.
  |    section = 4.5.  
  | sectionname = Implementation and Operation
  | sectionname = Implementation and Operation
   }}
   }}
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  |        rfc = 5598
  |        rfc = 5598
  |      title = Internet Mail Architecture
  |      title = Internet Mail Architecture
  |    section = 4.2.2.  
  |    section = 4.2.2.
  | sectionname = Message Store (MS)
  | sectionname = Message Store (MS)
   }}
   }}
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====Email marketing====
====Email marketing====
[[Email marketing]] via "[[opt-in email|opt-in]]" is often successfully used to send special sales offerings and new product information.<ref>{{cite journal | last1 = Martin | first1 = Brett A. S. | last2 = Van Durme | first2 = Joel | last3 = Raulas | first3 = Mika | last4 = Merisavo | first4 = Marko | year = 2003 | title = E-mail Marketing: Exploratory Insights from Finland | url = https://www.basmartin.com/wp-content/uploads/2010/08/Martin-et-al-2003.pdf | journal = Journal of Advertising Research | volume = 43 | issue = 3 | pages = 293–300 | doi = 10.1017/s0021849903030265 | url-status = live | archive-url = https://web.archive.org/web/20121021150626/https://www.basmartin.com/wp-content/uploads/2010/08/Martin-et-al-2003.pdf | archive-date = 2012-10-21 | issn=0021-8499}}</ref> Depending on the recipient's culture,<ref>{{cite web|url=https://www.computerworld.com/article/2467778/endpoint-security/spam-culture--part-1--china.html|title=Spam culture, part 1: China|first=Amir|last=Lev|url-status=live|archive-url=https://web.archive.org/web/20161110174233/https://www.computerworld.com/article/2467778/endpoint-security/spam-culture--part-1--china.html|archive-date=2016-11-10|date=2009-10-02}}</ref> email sent without permission&mdash;such as an "opt-in"&mdash;is likely to be viewed as unwelcome "[[email spam]]".
[[Email marketing]] via "[[opt-in email|opt-in]]" is often successfully used to send special sales offerings and new product information.<ref>{{cite journal | last1 = Martin | first1 = Brett A. S. | last2 = Van Durme | first2 = Joel | last3 = Raulas | first3 = Mika | last4 = Merisavo | first4 = Marko | year = 2003 | title = E-mail Marketing: Exploratory Insights from Finland | url = https://www.basmartin.com/wp-content/uploads/2010/08/Martin-et-al-2003.pdf | journal = Journal of Advertising Research | volume = 43 | issue = 3 | pages = 293–300 | doi = 10.1017/s0021849903030265 | url-status = live | archive-url = https://web.archive.org/web/20121021150626/https://www.basmartin.com/wp-content/uploads/2010/08/Martin-et-al-2003.pdf | archive-date = 2012-10-21 | issn=0021-8499}}</ref> Depending on the recipient's culture,<ref>{{cite web|url=https://www.computerworld.com/article/2467778/endpoint-security/spam-culture--part-1--china.html|title=Spam culture, part 1: China|first=Amir|last=Lev|url-status=live|archive-url=https://web.archive.org/web/20161110174233/https://www.computerworld.com/article/2467778/endpoint-security/spam-culture--part-1--china.html|archive-date=2016-11-10|date=2009-10-02}}</ref> email sent without permission—such as an "opt-in"—is likely to be viewed as unwelcome "[[email spam]]".


===Personal use===
===Personal use===
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===Spam===
===Spam===
{{Main|Email spam}}
{{Main|Email spam}}
Email "spam" is unsolicited bulk email. The low cost of sending such email meant that, by 2003, up to 30% of total email traffic was spam,<ref>{{cite web|url=https://www.sitepronews.com/2015/05/04/seeing-spam-how-to-take-care-of-your-google-analytics-data/|title=Seeing Spam? How To Take Care of Your Google Analytics Data|website=sitepronews.com|access-date=5 September 2017|url-status=live|archive-url=https://web.archive.org/web/20171107005139/https://www.sitepronews.com/2015/05/04/seeing-spam-how-to-take-care-of-your-google-analytics-data/|archive-date=7 November 2017|date=2015-05-04}}</ref><ref>Rich Kawanagh. The top ten email spam list of 2005. ITVibe news, 2006, January 02, [https://itvibe.com/news/3837/ ITvibe.com] {{webarchive|url=https://web.archive.org/web/20080720071624/https://itvibe.com/news/3837/ |date=2008-07-20 }}</ref><ref>How Microsoft is losing the war on spam [https://dir.salon.com/story/tech/feature/2005/01/19/microsoft_spam/index.html Salon.com] {{webarchive|url=https://web.archive.org/web/20080629050141/https://dir.salon.com/story/tech/feature/2005/01/19/microsoft_spam/index.html |date=2008-06-29 }}</ref> and was threatening the usefulness of email as a practical tool. The US [[CAN-SPAM Act of 2003]] and similar laws elsewhere<ref>Spam Bill 2003 ([https://www.aph.gov.au/library/pubs/bd/2003-04/04bd045.pdf PDF] {{webarchive|url=https://web.archive.org/web/20060911062331/https://www.aph.gov.au/library/pubs/bd/2003-04/04bd045.pdf |date=2006-09-11 }})</ref> had some impact, and a number of effective [[anti-spam techniques (email)|anti-spam techniques]] now largely mitigate the impact of spam by filtering or rejecting it for most users,<ref>[https://www.wired.com/2015/07/google-says-ai-catches-99-9-percent-gmail-spam/ "Google Says Its AI Catches 99.9 Percent of Gmail Spam"] {{webarchive|url=https://web.archive.org/web/20160916054313/https://www.wired.com/2015/07/google-says-ai-catches-99-9-percent-gmail-spam/ |date=2016-09-16 }}, Cade Metz, July 09 2015, wired.com</ref> but the volume sent is still very high&mdash;and increasingly consists not of advertisements for products, but malicious content or links.<ref>[https://securelist.com/analysis/quarterly-spam-reports/74682/spam-and-phishing-in-q1-2016/ "Spam and phishing in Q1 2016"] {{webarchive|url=https://web.archive.org/web/20160809154745/https://securelist.com/analysis/quarterly-spam-reports/74682/spam-and-phishing-in-q1-2016/ |date=2016-08-09 }},  May 12, 2016, securelist.com</ref> In September 2017, for example, the proportion of spam to legitimate email rose to 59.56%.<ref>{{Cite web|url=https://usa.kaspersky.com/about/press-releases/2018_fifa-2018-and-bitcoin-among-2017-most-luring-topics|title=Kaspersky Lab Spam and Phishing report|date=May 26, 2021|access-date=July 17, 2018|archive-date=July 17, 2018|archive-url=https://web.archive.org/web/20180717183438/https://usa.kaspersky.com/about/press-releases/2018_fifa-2018-and-bitcoin-among-2017-most-luring-topics|url-status=live}}</ref> The percentage of spam email in 2021 is estimated to be 85%.<ref>{{Cite web|url=https://www.thexyz.com/blog/2021-email-usage-statistics/|title=2021 Email Usage Statistics|date=October 5, 2021|access-date=October 5, 2021|archive-date=October 5, 2021|archive-url=https://web.archive.org/web/20211005234608/https://www.thexyz.com/blog/2021-email-usage-statistics/|url-status=live}}</ref>{{better source needed|date=October 2021}}
Email "spam" is unsolicited bulk email. The low cost of sending such email meant that, by 2003, up to 30% of total email traffic was spam,<ref>{{cite web|url=https://www.sitepronews.com/2015/05/04/seeing-spam-how-to-take-care-of-your-google-analytics-data/|title=Seeing Spam? How To Take Care of Your Google Analytics Data|website=sitepronews.com|access-date=5 September 2017|url-status=live|archive-url=https://web.archive.org/web/20171107005139/https://www.sitepronews.com/2015/05/04/seeing-spam-how-to-take-care-of-your-google-analytics-data/|archive-date=7 November 2017|date=2015-05-04}}</ref><ref>Rich Kawanagh. The top ten email spam list of 2005. ITVibe news, 2006, January 02, [https://itvibe.com/news/3837/ ITvibe.com] {{webarchive|url=https://web.archive.org/web/20080720071624/https://itvibe.com/news/3837/ |date=2008-07-20 }}</ref><ref>How Microsoft is losing the war on spam [https://dir.salon.com/story/tech/feature/2005/01/19/microsoft_spam/index.html Salon.com] {{webarchive|url=https://web.archive.org/web/20080629050141/https://dir.salon.com/story/tech/feature/2005/01/19/microsoft_spam/index.html |date=2008-06-29 }}</ref> and was threatening the usefulness of email as a practical tool. The US [[CAN-SPAM Act of 2003]] and similar laws elsewhere<ref>Spam Bill 2003 ([https://www.aph.gov.au/library/pubs/bd/2003-04/04bd045.pdf PDF] {{webarchive|url=https://web.archive.org/web/20060911062331/https://www.aph.gov.au/library/pubs/bd/2003-04/04bd045.pdf |date=2006-09-11 }})</ref> had some impact, and a number of effective [[anti-spam techniques (email)|anti-spam techniques]] now largely mitigate the impact of spam by filtering or rejecting it for most users,<ref>[https://www.wired.com/2015/07/google-says-ai-catches-99-9-percent-gmail-spam/ "Google Says Its AI Catches 99.9 Percent of Gmail Spam"] {{webarchive|url=https://web.archive.org/web/20160916054313/https://www.wired.com/2015/07/google-says-ai-catches-99-9-percent-gmail-spam/ |date=2016-09-16 }}, Cade Metz, July 09 2015, wired.com</ref> but the volume sent is still very high—and increasingly consists not of advertisements for products, but malicious content or links.<ref>[https://securelist.com/analysis/quarterly-spam-reports/74682/spam-and-phishing-in-q1-2016/ "Spam and phishing in Q1 2016"] {{webarchive|url=https://web.archive.org/web/20160809154745/https://securelist.com/analysis/quarterly-spam-reports/74682/spam-and-phishing-in-q1-2016/ |date=2016-08-09 }},  May 12, 2016, securelist.com</ref> In September 2017, for example, the proportion of spam to legitimate email rose to 59.56%.<ref>{{Cite web|url=https://usa.kaspersky.com/about/press-releases/2018_fifa-2018-and-bitcoin-among-2017-most-luring-topics|title=Kaspersky Lab Spam and Phishing report|date=May 26, 2021|access-date=July 17, 2018|archive-date=July 17, 2018|archive-url=https://web.archive.org/web/20180717183438/https://usa.kaspersky.com/about/press-releases/2018_fifa-2018-and-bitcoin-among-2017-most-luring-topics|url-status=live}}</ref> The percentage of spam email in 2021 is estimated to be 85%.<ref>{{Cite web|url=https://www.thexyz.com/blog/2021-email-usage-statistics/|title=2021 Email Usage Statistics|date=October 5, 2021|access-date=October 5, 2021|archive-date=October 5, 2021|archive-url=https://web.archive.org/web/20211005234608/https://www.thexyz.com/blog/2021-email-usage-statistics/|url-status=live}}</ref>{{better source needed|date=October 2021}}


===Malware===
===Malware===
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* [[web bug]]s invisibly embedded in HTML content can alert the sender of any email whenever an email is rendered as HTML (some e-mail clients do this when the user reads, or re-reads the e-mail) and from which IP address. It can also reveal whether an email was read on a smartphone or a PC, or Apple Mac device via the [[user agent string]].
* [[web bug]]s invisibly embedded in HTML content can alert the sender of any email whenever an email is rendered as HTML (some e-mail clients do this when the user reads, or re-reads the e-mail) and from which IP address. It can also reveal whether an email was read on a smartphone or a PC, or Apple Mac device via the [[user agent string]].


There are [[cryptography]] applications that can serve as a remedy to one or more of the above. For example, [[Virtual Private Network]]s or the [[Tor (network)|Tor network]] can be used to encrypt traffic from the user machine to a safer network while [[GNU Privacy Guard|GPG]], [[Pretty Good Privacy|PGP]], SMEmail,<ref>[https://www.arxiv.org/pdf/1002.3176 SMEmail A New Protocol for the Secure E-mail in Mobile Environments], Proceedings of the Australian Telecommunications Networks and Applications Conference (ATNAC'08), pp. 39–44, Adelaide, Australia, Dec. 2008.</ref> or [[S/MIME]] can be used for [[end-to-end principle|end-to-end]] message encryption, and SMTP STARTTLS or SMTP over [[Transport Layer Security]]/Secure Sockets Layer can be used to encrypt communications for a single mail hop between the SMTP client and the SMTP server.
There are [[cryptography]] applications that can serve as a remedy to one or more of the above. For example, [[Virtual Private Network]]s or the [[Tor (network)|Tor network]] can be used to encrypt traffic from the user machine to a safer network while [[GNU Privacy Guard|GPG]], [[Pretty Good Privacy|PGP]], SMEmail,<ref>{{cite book | last1=Toorani | first1=Mohsen | title=2008 Australasian Telecommunication Networks and Applications Conference | chapter=SMEmail - A New Protocol for the Secure E-mail in Mobile Environments | date=2008 | pages=39–44 | doi=10.1109/ATNAC.2008.4783292 | arxiv=1002.3176 | isbn=978-1-4244-2602-7 }}</ref> or [[S/MIME]] can be used for [[end-to-end principle|end-to-end]] message encryption, and SMTP STARTTLS or SMTP over [[Transport Layer Security]]/Secure Sockets Layer can be used to encrypt communications for a single mail hop between the SMTP client and the SMTP server.


Additionally, many [[mail user agent]]s do not protect logins and passwords, making them easy to intercept by an attacker. Encrypted authentication schemes such as [[Simple Authentication and Security Layer|SASL]] prevent this. Finally, the attached files share many of the same hazards as those found in [[Peer-to-peer|peer-to-peer filesharing]]. Attached files may contain [[Trojan horse (computing)|trojans]] or [[Computer virus|viruses]].
Additionally, many [[mail user agent]]s do not protect logins and passwords, making them easy to intercept by an attacker. Encrypted authentication schemes such as [[Simple Authentication and Security Layer|SASL]] prevent this. Finally, the attached files share many of the same hazards as those found in [[Peer-to-peer|peer-to-peer filesharing]]. Attached files may contain [[Trojan horse (computing)|trojans]] or [[Computer virus|viruses]].
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===Internationalization===
===Internationalization===
Originally Internet email was completely ASCII text-based. MIME now allows body content text and some header content text in international character sets, but other headers and email addresses using UTF-8, while standardized<ref>{{Cite web|url=https://registry.in/Internationalized_Domain_Names_IDNs|title=Internationalized Domain Names (IDNs) {{!}} Registry.In|website=registry.in|access-date=2016-10-17|url-status=live|archive-url=https://web.archive.org/web/20160513012539/https://registry.in/Internationalized_Domain_Names_IDNs|archive-date=2016-05-13}}</ref> have yet to be widely adopted.<ref name=first>{{cite web|url=https://economictimes.indiatimes.com/tech/internet/datamail-worlds-first-free-linguistic-email-service-supports-eight-india-languages/articleshow/54923001.cms|title=DataMail: World's first free linguistic email service supports eight India languages|url-status=live|archive-url=https://web.archive.org/web/20161022080739/https://economictimes.indiatimes.com/tech/internet/datamail-worlds-first-free-linguistic-email-service-supports-eight-india-languages/articleshow/54923001.cms|archive-date=2016-10-22}}</ref><ref>{{cite web|url=https://digitalconqurer.com/gadgets/made-india-datamail-empowers-russia-email-address-russian-language/|title=Made In India 'Datamail' Empowers Russia With Email Address In Russian Language - Digital Conqueror|date=7 December 2016|url-status=live|archive-url=https://web.archive.org/web/20170305005327/https://digitalconqurer.com/gadgets/made-india-datamail-empowers-russia-email-address-russian-language/|archive-date=5 March 2017}}</ref>
Originally Internet email was completely ASCII text-based. MIME now allows body content text and some header content text in international character sets, but other headers and email addresses using UTF-8, while standardized<ref>{{Cite web|url=https://registry.in/Internationalized_Domain_Names_IDNs|title=Internationalized Domain Names (IDNs) {{!}} Registry.In|website=registry.in|access-date=2016-10-17|url-status=live|archive-url=https://web.archive.org/web/20160513012539/https://registry.in/Internationalized_Domain_Names_IDNs|archive-date=2016-05-13}}</ref> have yet to be widely adopted.<ref name=first>{{cite web|url=https://economictimes.indiatimes.com/tech/internet/datamail-worlds-first-free-linguistic-email-service-supports-eight-india-languages/articleshow/54923001.cms|title=DataMail: World's first free linguistic email service supports eight India languages|work=The Economic Times |url-status=live|archive-url=https://web.archive.org/web/20161022080739/https://economictimes.indiatimes.com/tech/internet/datamail-worlds-first-free-linguistic-email-service-supports-eight-india-languages/articleshow/54923001.cms|archive-date=2016-10-22}}</ref><ref>{{cite web|url=https://digitalconqurer.com/gadgets/made-india-datamail-empowers-russia-email-address-russian-language/|title=Made In India 'Datamail' Empowers Russia With Email Address In Russian Language - Digital Conqueror|date=7 December 2016|url-status=live|archive-url=https://web.archive.org/web/20170305005327/https://digitalconqurer.com/gadgets/made-india-datamail-empowers-russia-email-address-russian-language/|archive-date=5 March 2017}}</ref>
{{further|International email|Email address#Internationalization}}
{{further|International email|Email address#Internationalization}}


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* Kevin Johnson, ''Internet Email Protocols: A Developer's Guide'', Addison-Wesley Professional, {{ISBN|0-201-43288-9}}.
* Kevin Johnson, ''Internet Email Protocols: A Developer's Guide'', Addison-Wesley Professional, {{ISBN|0-201-43288-9}}.
* Pete Loshin, ''Essential Email Standards: RFCs and Protocols Made Practical'', John Wiley & Sons, {{ISBN|0-471-34597-0}}.
* Pete Loshin, ''Essential Email Standards: RFCs and Protocols Made Practical'', John Wiley & Sons, {{ISBN|0-471-34597-0}}.
* {{Cite journal|last=Partridge|first=Craig|title=The Technical Development of Internet Email|journal=IEEE Annals of the History of Computing|volume=30|issue=2|date=April–June 2008|url=https://www.ir.bbn.com/~craig/papers/email.pdf|issn=1934-1547|doi=10.1109/mahc.2008.32|pages=3–29|s2cid=206442868|url-status=dead|archive-url=https://web.archive.org/web/20160602161643/https://www.ir.bbn.com/~craig/papers/email.pdf|archive-date=2016-06-02}}
* {{Cite journal|last=Partridge|first=Craig|title=The Technical Development of Internet Email|journal=IEEE Annals of the History of Computing|volume=30|issue=2|date=April–June 2008|url=https://www.ir.bbn.com/~craig/papers/email.pdf|issn=1934-1547|doi=10.1109/mahc.2008.32|pages=3–29|bibcode=2008IAHC...30b...3P |s2cid=206442868|url-status=dead|archive-url=https://web.archive.org/web/20160602161643/https://www.ir.bbn.com/~craig/papers/email.pdf|archive-date=2016-06-02}}
* Sara Radicati, ''Electronic Mail: An Introduction to the X.400 Message Handling Standards'', Mcgraw-Hill, {{ISBN|0-07-051104-7}}.
* Sara Radicati, ''Electronic Mail: An Introduction to the X.400 Message Handling Standards'', Mcgraw-Hill, {{ISBN|0-07-051104-7}}.
* John Rhoton, ''Programmer's Guide to Internet Mail: SMTP, POP, IMAP, and LDAP'', Elsevier, {{ISBN|1-55558-212-5}}.
* John Rhoton, ''Programmer's Guide to Internet Mail: SMTP, POP, IMAP, and LDAP'', Elsevier, {{ISBN|1-55558-212-5}}.